PELANCONGAN STUDENT 'S KVPD

PELANCONGAN STUDENT 'S KVPD
PULAU PINANG

Tuesday, 9 August 2016

AIR LINES

WHAT IS AIR TICKETING ?????

"An airline ticket is a document, issued by an airline or a travel agency, to confirm that an individual has purchased a seat on a flight on an aircraft. This document is then used to obtain a boarding pass, at the airport"


  • CANCELLATION PENALTY - An amount deducted by a supplier from a refund of prepaid funds when a reservation is cancelled.
  • CARRY ON - A piece of luggage designed to be taken aboard an airplane and fit into the space allotted for such luggage.
  • CARRY ON BAGGAGE OR LUGGAGE - Baggage which is aboard an airplane by the passenger, as opposed to being checked and carried in the hold.
  • CHECKED BAGGAGE - Baggage which a traveler has given over to the care of the carrier or other responsible party, an important distinction when liability for loss or damage is to be determined. see also unchecked baggage.
  • CHECK IN - A procedure whereby a hotel guest or airline passenger is registered as having arrived. check-in may require the presentation of payment, reservations or other documentation or identification.
  • CHECK-IN TIME - 1) In hotels, the earliest time at which a room will be available. 2) at airline terminals, the latest time at which a passenger may arrive for the flight without risk of losing his seat.
  • CHECK-OUT TIME - In hotels, the latest time a guest formally leaves the hotels and settles his or her bill. 
  • CITY PAIR - Departure and arrival cities.
  • CLASS - Refer to the different levels of service available on a flight such as first class, business class, or coach class.
  • CLAIM CHECK - The receipt or stub, usually numbered, issued to a passenger for his or her luggage. also see baggage claim.
  • CLAIM PNR BOOKING - A booking that occurs when a travel agency issues a ticket for reservation made by the passenger and entered into the CRS by the airlines reservationist/staff.
  • COMPUTERIZED RESERVATION SYSTEM - Any of several proprietary computer systems allowing real-time access to airline fares, schedules, and seating availability and generating tickets.
  • COMPLIMENTARY - free, without charge.
  • CONFIRMATION - The official acceptance of a booking by the supplier.
  • CONFIRMATION NUMBER - An alphanumeric code used to identify and document the confirmation of a booking. it is computer-generated number for car rentals or hotel reservations which serves as traveler's record that a car rental or reservation has been confirmed.
  • CONFISCATE - Take away or seize, as contraband goods.
  • CONNECTING FLIGHT - A flight that requires a passenger to change from one plane to another. see also connection.
  • CONNECTING ROOM - Hotel rooms which are next to each other and have a connecting door, in addition to the doors which gave out onto the hallway.
  • CONNECTION - A stop on a journey that requires a change of planes or other mode of transportation. see also connecting flight.
  • CONFIRMED - Passenger holds a reservation on a particular flight, at a hotel, or for a rental car.
  • CONNECTING TIME - The minimum amount of time required to change airplanes at an airport. this time varies from one airline to airline and from airport to airport.
  • CORPORATE RATE - A lower rate negotiated by a specific corporation for the use of its employees and guests. a rate extended by a hotel to all business travelers.
  • CORPORATE AGENCY - A travel agency that specialize in corporate clients.
  • DEPOSIT -  Payment made to hold space on a tour or accommodations. may be fully or partially refundable if the passenger cancels with enough advance notice.
  • DIRECT FLIGHT - Scheduled intermediate stop or stops en-route to your destination, but no change of aircraft. any flight between two places that carries a single flight number. unlike a nonstop, a direct flight will make one or more stops between two places.
  • ELECTRONIC TICKETING - A computerized system used by airlines, in which no physical ticket or boarding pass is generated.
  • E-tickets - The process is much the same as a pre-paid ticket, however an authorization code issued in lieu of an actual paper ticket.
  • Excess Baggage - luggage that exceeds the allowed limit for weight, size, or number of pieces.
  • Flight number - a unique alphanumeric designator that identifies a specific airlines, journey from one destination to another in a single direction, sometimes with intermediate stops. Cth: AK 2143, MH 067
  • Frequent flyer - a person who flies frequently. specifically a person who is enrolled in an airline's frequent flyer program. Cth : MH 280830911
  • Fuel surcharge - an additional per-ticket fee added to a fare by an airline or other carrier to cover the increased cost of fuel to the carrier.
  • Flight coupon - the portion of a ticket that represents the purchase of a seat for a flight between specific city pairs.
  • Global Distribution System (GDS) - These are computerized reservation networks through which users - travel agents, airlines employees or travelers - view data on a wide range of travel services, including air, hotel, auto rental etc.

1.1.1 - Current terminologies used in Ticketing and Airline Industry:

  • AMADEUS -  A global distribution system based in Europe. Its principal partners are Air France, Continental Airlines, Iberia Airlines and Lufthansa German Airlines.
  • AIRPORT CODE - Three-Letter codes used to uniquely identify all airports. (e.g: KUL, BKI, AOR, SZB, KUA, TGG, BWH, LGK, KBR, JHB)
  • AIRPORT TAX - A local tax imposed on air tickets and passed along to passengers, ostensibly used to fund airport maintenance, expansion, and similar enpenditures.
  • AIRPORT TRANSFER - Transportation provided by a tour operator to a passenger to/from an airport, usually to/from a hotel.
  • AMENITIES - The facilities and features of a property usually a hotel.
  • AVAILABILITY - The current inventory of seats, rooms, cabins, etc that can be sold or reserved.
  • BAGGAGE - All of a passenger's or traveler's personal belongings, whether checked or unchecked.
  • BAGGAGE CHECK - The claim check or receipt, usually numbered, issued to a passenger for his or her luggage.
  • BAGGAGE CLAIM - The area at an airport or other terminal where passengers retrieve their checked luggage.
  • BLACKOUT DATES, BLACKOUT PERIODS - Dates on which tickets or certain fares are not available. blackout dates usually coincide with holidays and peak travel seasons.
  • BOARDING PASS - A ticket-like form or stub, usually containing a seat assignment, issued to a boarding passenger. serves as an additional check in the boarding process.
  • BOOKING - A reservation. booking code. the code used to make a booking on a CRS for a specific fare. also called a fare code.
  • BOOKING FEE - The charged levied by a CRS on a supplier for handling a reservation.
  • BUDGET FARE - A heavily restricted airline fares offering a substantial discount off the normal fare. capacity controlled. the number of seats available for sale is limited.CANCELLATION CLAUSE - In a contract, a provision which allows for cancellation by one of the parties, usually upon payment of a penalty.


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